Something very unfortunate happened and I was at my class too late, can I get my credit back?
Unfortunately we do not give refunds. We have limited spots, so please be mindful of the fact that we can not be responsible for you being late. We get many of these e-mails every day and we can’t make exceptions anymore.
If you are a member of Classpass or OneFit please contact them directly. We don’t have any influence on their policy.
Something has come up and I had to cancel my reserved class within 8 hours, can I get my credit back?
Unfortunately we do not give refunds. We have limited spots, so please be mindful when reserving a spot.
If you are a member of Classpass or OneFit please contact them directly. We don’t have any influence on their policy.
I got a fine from Onefit / ClassPass. What can I do about this fine?
Unfortunately you are not a direct member with us. Anything Onefit or ClassPass related please contact their customer service.
I want to sign up for this class through Onefit but it won’t let me sign up. How do I reserve a spot?
Onefit & ClassPass members can only sign up two weeks in advance. If you would like to reserve a spot, you can buy either a single class or a 5 or 10-ride pass. That way you will be able to enjoy all of our classes and reserve a spot ahead of time.